Help & Support
We are here to help you get the most out of Selecton.
Have a question about a decision route, your account, billing, or privacy? Our team is dedicated to supporting your experience.
General Support & Billing: For technical issues, subscription questions, or feedback, email us at [email protected]. Please include your registered account email if applicable.
Privacy & Data Rights: For data export requests, account deletion verification, or compliance questions, reach our privacy team at [email protected].
Safe Reporting Guidelines: When asking for help, please do not include sensitive credentials, API keys, or confidential personal information in your message. We never ask for your passwords or private secrets.
Response Time: We review all inquiries promptly and strive to respond within 24–48 hours on business days.