Refunds & Cancellation

Cancel anytime. A first purchase can be refunded within 14 days.

Effective date: 20 October 2026. Selecton is operated by LevelUp. Paid plans are sold through Paddle.com, our Merchant of Record: Paddle processes payments, issues invoices and handles refunds.

Cancel anytime: You can cancel a Plus or Pro subscription at any time in your account (Account → Manage subscription). Cancelling stops future renewals; you keep paid access until the end of the current billing period.

Refunds: If a first purchase of a subscription does not work for you, request a full refund within 14 days of that purchase. Renewals and later purchases are not refunded once the billing period has started, except where the law requires it.

Unused allowance: Unused decisions do not carry over to the next billing period and are not exchanged for money.

How to request a refund: Email [email protected] from your account email, or reply to your Paddle receipt. We answer within 24–48 hours on business days.

Your statutory rights: Nothing in this policy limits the rights you have under the consumer protection law of your country.